If anyone needs to talk to us about customer service for the new Windowfarms, please contact me directly at my email address: firstname.lastname@example.org. This is the most efficient way to get in touch with us at the moment. It might take me several days to respond, but I will respond!
We have found that spam filters are an issue. We have been trying to communicate with many of you but a few people have told us that our emails to either through Kickstarter or directly were caught in their spam filters. Additionally, we found that some of your emails were being caught in our spam filters.
We are setting up a new process to handle this but in the meantime, we would appreciate your contacting us directly so that we do not have to go hunt for your comments on all of our channels– this site, Youtube, Facebook, etc. Contacting us directly will get your needs met fastest. Thank you.
Destiny at Windowfarms