Why the wait?
2:40 pm in Uncategorized by Dana
I ordered a new windowfarm kit from this site in Nov, but it said it wouldn’t be shipped until Mar. Why the delay? Is the product still in production?
2:40 pm in Uncategorized by Dana
I ordered a new windowfarm kit from this site in Nov, but it said it wouldn’t be shipped until Mar. Why the delay? Is the product still in production?
The post here on kickstarter has a good explaination. This will be the first batch for a new product and they needed a mimimum quantity to get it manufactured at a reasonable price in the states. http://www.kickstarter.com/projects/windowfarms/learn-to-grow-and-share-with-new-windowfarms?ref=live
Thanks Tony that does explain. Now to be patient.
Dear Dana,
Unfortunately we have experienced a manufacturing delay with one of the component parts of the Windowfarms. We are waiting for the official word from the factory on the new ship date, but we are estimating it will be June. We ask for your patience as this delay was tied to a necessary design change to one of the giant, precision-cut metal molds that produces the part with the longest lead time. The quality of each component part of the Windowfarm system is of the utmost importance to us, hence the unexpected delay due to this needed design change to one of the molds. We are doing our best to get Windowfarms manufactured and shipped to our backers as soon as we can, so we please ask for your continued patience and support!
If you would like to read more about the delivery dates, please visit our public Kickstarter page, Update #10: http://www.kickstarter.com/projects/windowfarms/learn-to-grow-and-share-with-new-windowfarms/posts.
Please let me know if you have any additional questions or concerns. You can communicate with me directly at my Windowfarms email address: destiny@windowfarms.org.
Best,
Destiny
Windowfarms Community & Marketing Manager
destiny@windowfarms.org